Frequently Asked Questions

We are a dedicated team committed to crafting exceptional experiences. Our focus lies in providing reliable and innovative solutions, driven by a deep respect for quality and a genuine desire to exceed expectations.

What information do I need to provide for tax preparation?

Bring your photo ID, Social Security cards (for yourself and dependents), W-2s, 1099s, interest or dividend statements, mortgage interest statements, property tax receipts, and any other income or deduction records.  If you have children we will need their social security numbers and dates of birth as well. 

How much does it cost to file my taxes with Compass Tax Center?

Our fees vary depending on the complexity of your return. We offer upfront pricing after reviewing your documents—no hidden fees.  You can us call or submit a contact form on the website to get a quote.

Can you help if I haven't filed taxes in several years?

Yes. We specialize in back taxes and can help you get caught up and avoid potential penalties. Give us a call today.

Do you offer electronic filing (e-file)?

Yes, we file electronically with the IRS and state agencies to ensure fast and secure processing. 

How long will it take to prepare my return?

Simple returns can often be completed the same day. More complex cases may take longer, but we’ll give you an estimated timeline once we review your documents.  

When will I get my refund?

If you e-file and choose direct deposit, most refunds are received within 2–3 weeks. Paper returns or mailed checks may take longer.

Can you help me if I owe back taxes?

Absolutely. We can assist with IRS payment plans, penalty abatements, and other tax resolution options.

Are my documents and information secure with you?

Yes. We use strict confidentiality practices and secure systems to protect your personal information, including software with certified security protocols.

Do you handle business taxes?

Yes. We work with individuals, small businesses, and self-employed professionals, as well as trusts and estates.

Do you provide year-round support or only during tax season?

We’re here year-round to help with tax planning, amendments, IRS notices, and financial guidance.